Frequently Asked Questions
Everything you need to know about your Morelli Medical experience.
What is the standard shipping timeframe for my order?
We process all orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location, and you will receive a tracking number via email as soon as your package departs our warehouse.
What is your return policy for apparel and accessories?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please visit our returns portal to initiate a domestic return and receive a prepaid shipping label.
How do I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring your favorite similar garment at home and comparing those dimensions to our chart for the most accurate fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Are Morelli Medical garments sustainably produced?
Yes, we prioritize ethical manufacturing. Our collections are produced in certified facilities that ensure fair wages and safe working conditions, utilizing high-quality materials designed for longevity rather than fast-fashion cycles.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. International shipping rates and duties are calculated at checkout based on the destination and the weight of your order.